Illustration: a small back office at dusk, shelves of ring binders, a document box with a blank label sitting on a desk, a screen glowing beside it, pale spring evening at the window.

Eby Creek Mesa HOA

Eby Creek Mesa HOA is a community of 223 homes in Eagle, Colorado. Before OmniHOA, the board ran operations the way most self-managed HOAs do: one or two people carrying the administrative load, dues tracked in spreadsheets, payment failures found after the fact, and homeowner email handled by whoever had time. The board was doing the work of a management company on top of the work of being a board.

RecordsYour association owns its records and its data. Our agreement says so without a qualifier. We charge no fee for leaving and none for your records.

Check it: read the ownership clause before you sign. Then read theirs.

Illustration: a small back office at dusk, shelves of ring binders, a document box with a blank label sitting on a desk, a screen glowing beside it, pale spring evening at the window.

What we built

Dues, and getting them in

Eby Creek's annual dues billing is now fully automated. When the billing cycle opens, invoices generate from board-approved data and go out by email with two payment paths: pay in full or enroll in a payment plan. Both paths run through Stripe, with ACH and card options available to homeowners. Every payment writes straight into QuickBooks, with no manual entry and no reconciliation scramble at year end. When a payment fails, the system flags it immediately rather than letting it surface weeks later.

What homeowners can do without calling the board

Homeowners can log in to check their balance, view payment history, see their payment plan status, and take action without calling or emailing the board. Routine payment questions stopped reaching the board almost entirely. The portal is built on Stacker, connected to the HOA's Airtable base, and nobody on the board has to maintain it.

AI-assisted email handling

Homeowner email is the part of HOA management that eats board time in ways nobody sees until they count it. Routine questions, like payment status, violation notices and acknowledging a request, now go through an AI drafting system that writes a ready-to-send reply. The manager reads it, edits it if it needs editing, and sends it. The board is out of that loop, and homeowner email now turns around in hours.

Illustration: a residential street at dusk, a leaning section of fence, a parking area with parked cars, an unkempt front yard, a dog standing on the grass.

Results

Some of the other things that changed:

  • Payment collection is current. The board is no longer finding delinquencies after they have compounded.
  • Homeowners have a self-service option that handles the bulk of routine payment questions without board involvement.
  • Yearly dues processing used to take a lot of manual coordination. The board now approves and oversees it instead of doing it.
  • The board's operational attention shifted from running the HOA to governing it.

If your board is running operations the way Eby Creek was three years ago, this is what changing it looks like.

The Ledger

ScaleAs of July 2026.Eight associations, close to 2,000 homes. We take on another only when the people and systems are in place.

Check it: the Colorado DRE roster lists every association that names us. Count them.

ResponseWe acknowledge inside 24 to 48 hours. Acknowledging is not fixing. Miss it and it reaches the principal.

Check it: nine Colorado firms promise a time. Ask each of them what happens when they miss it.

RecordsYour association owns its records and its data. Our agreement says so without a qualifier. We charge no fee for leaving and none for your records.

Check it: read the ownership clause before you sign. Then read theirs.

EnforcementEvery notice gets dated and logged. Anything that comes back gets reopened, so nothing drops off the list.

Check it: ask to see the enforcement log. We show you a real one, redacted.

FeesOne fee covers the work. No technology charge, no hosting charge, no exit fee, no records fee, no transfer fee, no rush fee.

Check it: read Fees and Terms against the invoice you pay now.

Price

Not published. What an association costs depends on how much administration it actually generates.

Caseload

Not published. We do not publish a number. What we say instead is on the Scale panel above.

Response remedy

Not published. Nothing is credited back. When we miss the window the matter climbs, and it ends at the principal.

Start with a conversation

Thirty minutes on the calendar with the person who would actually be running this. No form in front of the calendar.

Schedule a Colorado HOA Operational Diagnostic Call